FAQ

Here is where you will find our most common questions.

Shipping time frame:

Every Destiny Handbags item is made to order. They are handcrafted with care just for YOU! Please allow up to six weeks for production.

Shipping Partners:

We ship using USPS and UPS. 

Status of Orders:

Pending- "Pending" status means your order is currently with one of our skilled sewists and is being handcrafted just for you. Since each bag is made to order, this is where the magic happens! We'll update you as soon as your order is on its way.

Fulfilled- "Fulfilled" status means your order has been completed and shipped out! You should receive a tracking number via email so you can follow your new bag on its way to you.

Care of bags:

You can machine wash your bags on a delicate cycle and air dry them. We line our bags in a sturdy fabric that will soak up quite a bit of water. It will take a day in the sun to dry your bag. I set ours out on the back porch and let it dry in the sun!

Do you take returns?

Due to the customized nature of our products Design Your Own bags are not returnable. We will repair them if an error was made or a manufacturing issue. You must notify us within 3 days of the arrival, and we will issue you a return packing slip to ship the bag back to us for repair. 

 

Contact us at Info@destinyhandbags.com if you have any other questions.